How to Reverse EFT Payment on ABSA Online Banking App?

By Joseph Last updated Oct 5, 2022

Customers can get assistance with financial dealings by using the ABSA app, which was developed by the www.absa.co.za app. Because of its secure and exceptionally user-friendly design, the Absa online mobile baking app can be readily used on mobile devices such as smartphones and tablets.

This is possible because the app was developed specifically for mobile use. The application guarantees to make your life easier while also ensuring the safety of your accounts in order to make mobile banking possible. You won’t be charged anything to use the app or take out loans through it.

How to Download and Set Up the ABSA App on iOS and Android Devices?

The ABSA app can be downloaded on mobile devices running either Android or iOS.

You will need to look for the app in the app shops run by Google Play and Apple before you can download it.
When you find what you’re looking for, go to the Google Play store and click the Install button, while on the Apple App Store, click the Get button.
After the application has been installed, you will be able to access the bank’s resources by logging into the application with your online banking credentials.

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What Are the Features of ABSA Online Banking App?

The ABSA Online Banking app covers the following features:

You can gain access to the data by using either your fingerprints or your face.
Getting an instantaneous view of your account details.
Making a request for cheque books and statements.
It is now much simpler to make wire transfers, pay bills and buy airtime, as well as pay for utilities.
The addition of funds to any mobile money wallet is likewise a very simple process.
The software now makes it possible to have round-the-clock access to the account.

How to Send Money With the ABSA App?

In order to make a transfer using the ABSA app and Express Banking, the user must do the following:

To access your ABSA account, please log in.
Just head up to the menu and select Cash Send.
You can now select the recipients for your Cash Send.
Either send money one once, or add a new recipient to an existing Cash Send.
Now insert the recipient’s cell phone number and the money you desire to send from the appropriate accounts.
Make sure the money got where it was supposed to go by generating a six-digit code and giving it to the recipient.

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How to Reverse EFT Payment on ABSA App?

In the event that you receive an error notification with the code 55 or if you do not get a confirmation message, you have the option to either retrieve your money or make it disappear by cancelling the transaction that you just completed. You will need to complete these steps in order to use the ABSA app to make a reverse money transaction.

Access the ABSA app by logging in.
In the section labelled “more options,” select “cancel the transaction.”
The usage of mobile banking is another method that can be utilised to accomplish reversal.

If a reversal is sought within forty days of the debit being taken out of a customer’s account, ABSA will instantly repay the customer. If the complaint is not filed within 40 days, ABSA will not be able to offer assistance in this situation. This is how you go about reversing a payment on an ABSA account.

The other process that you can opt include:

If the EFT deposit was routed to the wrong bank, please contact that bank for guidance.
If your bank instructs you to cancel an EFT transaction or the entire EFT payment run, do so.
If the entire EFT payment process was nullified due to an error, the EFT file will need to be recreated.

How to Get the Payment Proof?

Get your proof of payment by following these steps:

Launch your mobile banking programme
Choose Payments
Select Beneficiaries
Select Resend notification
Select appropriate evidence of payment and forward it to your inbox.
Payment confirmations can now be sent in the same format.